Terms & Conditions

Champion Tutors · Western Australia · Last updated 12 October 2026

These Terms & Conditions apply to the enrolment of a student with Champion Tutors, operated by Durga Mata Trust. By enrolling, the parent or guardian agrees to these terms on behalf of the student and is responsible for all fees.

1. Plans & Fees

There are three plans. The longer the commitment, the lower the weekly rate.

Year level Term Plan (10 weeks) 20-Week Plan 40-Week Plan
PP – Year 6 $60 per week $55 per week $50 per week
Year 7–12 $70 per week $65 per week $60 per week
  • Term Plan: the standard rate for one term (10 weeks), paid either in full at the start of the term or weekly by card, minimum 10 weekly payments.
  • 20-Week Plan: paid weekly by card, minimum 20 weekly payments.
  • 40-Week Plan: paid weekly by card, minimum 40 weekly payments.

The rates above are the full amount charged. Card processing is included and nothing is added at checkout. New enrolments are paid by card through Stripe.

A 10% sibling discount applies to the second and each later child enrolled from the same family, when that child's Term Plan is paid upfront in one payment. It does not apply to weekly payments, and it is not combined with any other discount or promotion code.

Families who joined on a GoCardless direct debit plan before 18 September 2026 keep their existing rate and terms until that commitment is complete.

Other fees

Fee Amount When it applies
Failed payment $10 Each failed weekly payment (Section 5)
Late pick-up $15 per 15 minutes After 10 minutes past class end (Section 13)
Early exit 25% of remaining minimum payments Ending a 20- or 40-Week Plan early (Section 3)

No other fees are charged under these terms.

2. Minimum Commitment & Pausing

Plan Minimum After the minimum
Term Plan One term: paid upfront, or 10 weekly payments Ends at term end unless re-enrolled
20-Week Plan 20 weekly payments Continues weekly; cancel with 15 days' notice
40-Week Plan 40 weekly payments Continues weekly; cancel with 15 days' notice

If you start mid-term, your minimum payments continue into the following term or terms until they are complete.

If the student is travelling overseas, you may pause a 20- or 40-Week Plan once per enrolment, for up to 2 teaching weeks, free of charge. Email us at least 7 days before the pause starts with proof of travel, such as a flight booking. No payments are collected during the pause and your minimum commitment is extended by the paused weeks.

3. Cancelling a 20- or 40-Week Plan Early

You may cancel a 20- or 40-Week Plan before its minimum payments are complete by giving 15 days' written notice (Section 11). Payments falling in the notice period are payable as normal. After that, no further weekly payments are collected and you pay a one-off early-exit amount:

Early-exit amount = 25% × minimum payments still remaining × your weekly rate

For example, a Year 8 student on the 40-Week Plan at $60 per week cancels after 10 payments. Two payments fall in the notice period, leaving 28 of the 40. The early-exit amount is 25% × 28 × $60 = $420. We will confirm the exact amount in writing, and it is collected with the final payment.

No early-exit amount applies in the cooling-off period (Section 4), under the hardship exit (Section 11), when you reject a fee increase or change to these terms (Sections 6 and 25), when a class change means you can no longer attend (Section 10), or when we end the enrolment (Sections 12 and 24). We may reduce the amount where it exceeds our genuine loss.

4. Cooling-Off Period

You may cancel any weekly tuition enrolment within 5 business days of enrolling, provided no class has been attended, for a full refund of all payments collected. Once a class has been attended, the cooling-off right ends. This section overrides Section 11. It does not apply to programs under Section 22.

5. Payments & Failed Payments

Weekly payments are collected automatically on the scheduled day, in teaching weeks only, except as set out in Section 9. Please keep a valid card with sufficient funds on file and update it before it expires.

If a payment fails, we will notify you by SMS or email and retry it 3 days later. A $10 failed-payment fee is added to the next payment. After 2 consecutive failed payments, the student's place may be suspended until the account is paid; missed weeks during suspension remain payable for committed plans. Amounts more than 21 days overdue, after 2 reminders, may be referred to a debt collector.

Cancelling your card or Stripe authority does not cancel your enrolment. You must cancel under Section 11.

6. Fee Changes

Your weekly rate is fixed until your minimum commitment is complete. After that, we may change fees by giving at least 30 days' written notice by email. If you do not accept an increase, you may cancel by email before it takes effect, with no notice period or early-exit amount.

7. GST

No GST is charged on tuition fees. The fee quoted is the total amount payable.

8. Attendance & Missed Classes

To be eligible for a make-up class, tell us at least 24 hours before the class. For illness, telling us before the class starts is enough. Make-ups are offered within the same week where available, otherwise within the same term, and are capped at 2 per student per term. Unused make-ups expire at the end of the term. Classes missed without notice are non-refundable and non-transferable.

9. Public Holidays & School Holidays

Classes do not run on public holidays or during WA school holidays. No regular payments are collected in school-holiday weeks, with two exceptions. If a weekly Term Plan's 10 payments are not complete by the end of term, because payments started late or were missed, the remaining payments are collected weekly during the school holidays until all 10 are paid. Any overdue amounts on any plan may also be collected during the holidays. Where a public holiday falls on your class day, payment is collected as normal and your class is moved to another day that week.

10. Class Changes

Requests to change class days, times or locations are subject to availability and our approval. We may make minor schedule or venue changes where necessary and will give as much notice as we reasonably can. If a change we make means your child can no longer attend, you may cancel without notice period or early-exit amount.

11. Cancellation & Refunds

How to cancel. Email info@championtutors.com.au. We will confirm in writing within 2 business days, stating the last class and final payment date.

Term Plan. Cancel at least 5 business days before the term starts for a full refund. After the term starts, term fees are not refunded, and if you pay weekly the remaining payments for that term stay payable, except under the cooling-off period or the hardship exit.

20- and 40-Week Plans. After the minimum is complete, give 15 days' written notice. The plan ends 15 days after we receive it; any payment falling in that period is payable and classes continue until the end date. Before the minimum is complete, Section 3 applies.

Hardship exit. Any plan may be ended with 15 days' notice and no early-exit amount if the student:

  • has a permanent illness or injury that prevents attending, with a medical certificate;
  • moves more than 20 km from all our venues, with proof of address; or
  • dies, or the family suffers a serious hardship we agree to in writing.

Prepaid fees for any period after the end date are refunded within 14 days.

Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.

12. Student Code of Conduct & Behaviour

Students are expected to behave respectfully towards tutors, staff and other students. We will give a written warning before suspending or removing a student, unless the behaviour is a serious safety risk. If a student is removed, the enrolment ends: no further payments or early-exit amount are owed, but the current week is not refunded.

13. Child Safety & Supervision

The safety of every child is our highest priority. Parents or guardians are responsible for supervising their child before and after class, including safe drop-off and pick-up. Children must not be left unattended outside class times. Students must be collected promptly; the late pick-up fee in Section 1 applies after 10 minutes. We follow a child-safe code of conduct in all sessions.

14. Medical Conditions, Allergies & Emergencies

The parent or guardian must disclose any medical condition, allergy or special need at enrolment and keep us informed of changes. In an emergency, you authorise our staff to call a doctor or ambulance and to arrange treatment if you cannot be reached. You are responsible for the costs of that treatment and transport.

15. Illness & Infectious Disease

Please do not send a child who is unwell or infectious. We may ask that a visibly unwell child be collected, for the safety of other students and staff. Section 8 make-up rules apply.

16. Photography, Video & Media Consent

We may photograph or film classes for promotional or educational use, including on our website and social media. Consent to use images in which your child is identifiable is requested separately on the enrolment form, and you may decline or withdraw it at any time by contacting us. Parents and others must not photograph or record other people's children without consent.

17. Intellectual Property

All worksheets, booklets, assessments and teaching materials remain the intellectual property of Champion Tutors. They are for the enrolled student's personal use only and must not be copied, shared, published or resold.

18. Personal Belongings & Liability

We are not responsible for loss of or damage to personal belongings. To the extent permitted by law, our liability for any failure in our services is limited to supplying the service again or refunding the fees paid for it. Nothing in these terms excludes the consumer guarantees under the Australian Consumer Law.

19. Events Beyond Our Control & Online Delivery

If events beyond our reasonable control (such as venue closure or public-health directions) prevent in-person classes, we may run classes online or reschedule them, and fees remain payable. If a class cannot be delivered online, we will offer either a make-up class or a refund for that class, depending on the circumstances.

20. Communication Consent

By enrolling, you consent to receive SMS and email about classes, payments and occasional updates. You can opt out of marketing at any time by replying STOP or using the unsubscribe link. Essential messages about your enrolment and payments will still be sent.

21. Privacy

Personal information from the enrolment form is used to administer your child's enrolment and to send the messages in Section 20. It is handled under the Australian Privacy Principles, is never sold, and is shared only to process payments (Stripe, or GoCardless for legacy plans) or where required by law.

22. Holiday Programs, Masterclasses & Short Courses

Holiday programs, masterclasses, mock tests and other short courses run on fixed dates and are booked and paid separately from weekly tuition. For these programs:

  • fees are non-refundable for change of mind, inability to attend or missed days, and Section 4 does not apply;
  • no make-ups, credits or transfers are given for missed days for any reason, including illness, and Section 8 does not apply;
  • attending every day, including any test day, is the parent or guardian's responsibility.

If we cancel a program, fees are refunded in full. If a single session cannot run and cannot be delivered online or rescheduled, a pro-rata refund or credit is given. The booking terms on each program page and at checkout form part of these terms and prevail for that program where they differ. Nothing in this section excludes the consumer guarantees under the Australian Consumer Law.

23. Governing Law

These terms are governed by the laws of Western Australia.

24. Ending an Enrolment by Champion Tutors

We may end an enrolment with 14 days' written notice for any reason, and will refund prepaid fees for classes after the end date; no early-exit amount applies. We may end an enrolment immediately for a serious safety risk, removal under Section 12, or non-payment under Section 5.

25. Changes to These Terms

We will email you at least 30 days before any change to these terms that disadvantages you. If you do not accept the change, you may cancel by email before it takes effect, with no notice period or early-exit amount. The current terms are always at book.championtutors.com.au/terms.

26. Questions & Complaints

Call 0449 702 842 or email info@championtutors.com.au. We will acknowledge a complaint within 2 business days and aim to resolve it within 10 business days. If you are not satisfied, you may contact Consumer Protection WA.

Questions about these terms? Call 0449 702 842 or email info@championtutors.com.au.